Home / Top Complaints / Jeep Grand Cherokee
The Grand Cherokee has 1,780 owner complaints and 69 safety recalls in the NHTSA database (2020–2025). Below are the most recent owner reports.
My car would not shut off and left running in the driveway for about 3-4 hours. The car would not shift into gears and began making clicking sounds under the hood. When opening the hood the noise became louder and car began to catch on fire. Requiring me to call emergency services but I was able to contain the fire wit…
September 1: The vehicle triggered diagnostic trouble code P0306 (Cylinder 6 Misfire). It was immediately taken to an independent mechanic where the spark plugs were replaced to address the misfire. September 30: The engine suddenly refused to crank or start. The vehicle was towed back to the independent mechanic. The …
The 2023 Jeep Grand Cherokee 4xe Trailhawk has experienced repeated hybrid-system-related problems, including recurring check-engine warnings and multiple dealership repair visits. Most concerning, the vehicle previously shut down while being driven. The vehicle lost power while in operation, creating a serious safety…
acceleration capability while driving, particularly at highway speeds. The vehicle becomes unable to accelerate beyond approximately 60 mph, even when I press the accelerator further. The engine does not respond normally to additional accelerator input. The exact cause has not been identified. I suspect an issue invol…
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while accelerating from a stop light and making a right turn, the steering wheel became difficult to turn. The vehicle was parked immediately, and a tow truck was dispatched to the scene. The vehicle was towed to the dealer for diagnostic testing, and…
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the gear shifter failed to move out of park(P). The vehicle was towed to the dealer where a diagnostic test was performed, and the mechanic discovered that the positive battery cable nut connected to the fuse box assembly wa…
I am filing an urgent safety complaint regarding my 2023 Jeep Grand Cherokee 4xe Plug-in Hybrid. During inspection, the mechanic discovered that the electrical connector and wiring associated with the fuel pump were burned and melted inside the gasoline fuel tank. The entire fuel pump assembly was subsequently replac…
Hybrid engine failure. Jeep vehicle is unsafe to drive as the electric engine doesn’t work due to overheating and charging error codes, which causes power to jump between electric and gas engine spontaneously causing speed control to be unpredictable and unsafe. There is also the question that there is a serious defe…
Summary of defect: The vehicle intermittently shifts into PARK while in motion or stopped in traffic, accompanied by a recurring "Service Stop/Start System" warning. This results in a sudden loss of drive power and creates a serious risk of a rear-end collision or crash. History: Shortly after purchase in Ma…
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and the vehicle jerked abnormally. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was a persist…
