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2021 Chevrolet Equinox

Recalls & complaints

4 recalls101 complaints

Official NHTSA data · retrieved 2026-11-11

At a glance

The 2021 Chevrolet Equinox has 4 safety recalls and 101 owner complaints in the NHTSA database. Most common recall: Seat Belts (1). Recall repairs are free at an authorized dealer.

4 safety recalls

NHTSA 20V811000Reported Dec 23, 2020

Seat Belts

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

What can happen: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

The fix: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

NHTSA 21V612000Reported Aug 5, 2021

Tires

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

What can happen: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

The fix: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

NHTSA 23V013000Reported Jan 19, 2023

Fuel System, Gasoline: Delivery: Fuel Pump: Control/Drive Module

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.

What can happen: An engine stall increases the risk of a crash.

The fix: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.

NHTSA 23V339000Reported May 11, 2023

Child Seat: Vehicle Latch Anchor

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

What can happen: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

The fix: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

Owner complaints (101)

What owners filed with NHTSA about this car. Most recent first.

FUEL SYSTEM, GASOLINE · filed 11/04/2026

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shut off with the message "Battery Level Low" displayed. The contact scanned the vehicle with an OBD-II scanner and retrieved a diagnostic trouble code associated with the fuel pump. The contact associated the failure with NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); h

FUEL/PROPULSION SYSTEM · filed 10/17/2026

Vehicle engine "sputtered" last night on the roadway, made it home then car would not restart. Repair engine light warning came on at time vehicle engine "sputtered". Vehicle will be at Dyer Chevrolet in Vero Beach, Florida on 10/19/2026. Fuel pump module is not providing fuel to engine resulting in engine not starting - See NHTSA Campaign Number 23V013000

FUEL/PROPULSION SYSTEM · filed 10/12/2026

The fuel injector module had to be replaced. My car stall while driving and I was stuck at work for over 2 hours waiting to be towed home. I work 40 min from where I live, so there was no getting back home without a tow. The car would not start because it was showing that I had no gas, when in fact I had a half a tank. Had to pay $264.50 for my car to be towed home from work. I would like to

ELECTRICAL SYSTEM · filed 10/08/2026

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 55 MPH, the vehicle lost automotive power. The vehicle was towed to a dealer where it was diagnosed, and the contact was informed that the starter had failed and needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.

FUEL SYSTEM, GASOLINE · filed 10/06/2026

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 45 MPH, the vehicle started bucking and then stalled. The vehicle was towed to the dealer where it was diagnosed with a fuel pump power control module failure. The contact associated the failure with GM Recall: N252516900. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was a

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Questions, answered

Are recalls free to fix?

Yes. In the US, safety recalls are repaired free of charge by the manufacturer at an authorized dealer, no matter how old the car is. Call your dealer's service department, give them your VIN, and book the repair.

How do I know if my car is affected by a recall?

Recalls cover specific production ranges, so two cars of the same model and year can differ. The surest check is your VIN: call the dealer or use the NHTSA VIN lookup at nhtsa.gov/recalls. The campaign numbers on this page are what the dealer uses to look it up.

What should I do if my car has an open recall?

Don't wait — book the free repair with an authorized dealer. If a recall says to park outside or not drive the car, follow that instruction: it usually means a fire or stall risk. Recall repairs are free and the dealer has the parts or will order them.

Not repair advice. Recall summaries are the official NHTSA text; complaint excerpts are what owners filed with NHTSA. If your car has an open recall, book the free repair with an authorized dealer.

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